Privacy Policy

Last updated: November 2024

1. Introduction

At Lumex Music, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot service.

2. Data Collection

We collect minimal data necessary for bot operation, including:

  • Discord user IDs and server IDs to provide services
  • Music playback preferences and queue history
  • Server configuration settings
  • Basic usage analytics for service improvement

3. Data Usage

Your data is used solely to:

  • Provide and deliver our music bot services
  • Improve and optimize our service performance
  • Troubleshoot and resolve technical issues
  • Comply with legal obligations and prevent misuse

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no transmission over the internet or electronic storage method is 100% secure.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may only share information when:

  • Required by law or court order
  • Necessary to prevent fraud or criminal activity
  • With trusted service providers who assist in operating our service

6. Data Retention

We retain your data only as long as necessary to provide our services. You can request deletion of your data at any time by contacting us through our Discord server.

7. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data
  • Opt-out of data collection (where applicable)

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are aware of a violation of this policy, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy with an updated date. Your continued use of our service constitutes acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please join our Discord server and reach out to our support team.

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